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Are you welcome any time of day on a tour, even on a walk-in basis? |
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Does the residence accept Medicaid? |
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If the home is private pay is there a required time period? |
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Does the residence offer a home-like comforting atmosphere? |
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Is visitation 24/7? |
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Is the residence For-Profit? Or, Not-For-Profit? |
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Is the residence part of a large chain/conglomerate? |
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Is it an independent free-standing facility? |
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Is the state survey accessible? |
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What kind of deficiencies did the most recent state survey uncover? |
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What services are included in the monthly fee? |
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What services are offered for an additional charge? |
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2. Quality of Life
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Talk to the staff members, especially those providing hands-on services to residents. |
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Do they appear competent and content in their jobs? |
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Are residents treated with respect? |
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Is there longevity in staff - particularly in Administration? |
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Can you picture your relative being cared for by these people? |
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Are residents well groomed, dressed, out of bed? |
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Are residents out of their rooms? |
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Is there privacy during personal care or treatment? |
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Are residents' calls for assistance answered promptly? |
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How many residents does a nurse or nurse's aide care for during the day, evening or night? |
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3. Rooms & the Residence in General
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Are rooms attractive, comfortable, clean, well kept? |
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Have residents personalized their rooms? |
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Do bedrooms open onto a corridor and have windows? |
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Are there handrails in hallways? |
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4. Resident Lounge Areas
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Is there sufficient space and furniture for visitors, conversation, TV watching? |
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Is there a place for private visits? |
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5. Activity Programs
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Is a schedule of daily events posted? |
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Do the activities cover a range of different interests? |
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Do activities meet the needs of residents' physical capabilities? |
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Is there a resident council? |
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Are there activities for patients confined to their bedrooms? |
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Does the home have volunteers? |
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6. Dining Area and Menu
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Is the mealtime atmosphere to your liking? |
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Does the food appear appetizing? |
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Are residents satisfied with the quality of the food? |
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Can residents get substitute meals when they do not like the menu? |
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Are residents who need assistance helped promptly? |
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May visitors join residents for meals? |
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7. Bathrooms and Showers
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Are bathrooms, showers and tubs close to bedrooms? |
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Is there a call button near the toilet? |
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Is the toilet facility designed to accommodate wheelchairs? |
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Are there grab bars? |
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8. Health Care
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Is a physician available for emergencies? |
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If the resident needs hospitalization, which hospitals does the home have a contractual relationship with? |
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Who is the facility's pharmacist or pharmacy consultant? |
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Can residents use their own pharmacy? |
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Is there a variety of therapeutic equipment? |
For assistance or sorting out the best nursing care for your loved one, Manor Grove welcomes your questions by calling Lisa Hardebeck, Administrative Coordinator at 314-965-0864.
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